Frequently Asked Questions

Everything you need to know about your Unigo shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a claim.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Which payment methods do you accept?

Unigo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made using organic cotton, recycled polyester, or eco-friendly dyes.

Can I change or cancel my order?

Orders are processed quickly, but you can request a change or cancellation within 1 hour of purchase by contacting our support team.